Interpretation New Zealand

Naumai

The last few blogs have focused on some good, and bad examples of visitor experiences. Many of these are essentially customer experience issues.

First impressions are so important and they start from the first point of contact with the visitor – be it a website or visitor host.

If you would like to find out more about some innovative ways to approach customer experiences then follow this link to a NZ conference at   http://www.brightstar.co.nz/conferences/customer-experience-management

Ka kite ano

Malcolm